Call Center

How we hire

How to prepare for our hiring process

Learn more about what we look for in an ideal candidate for our Call Center and how best to prepare for your interview with Viking.
Applying for the Call Center

Applying for the
​​​​​​​Call Center


Hiring process for the Call Center

Your recruitment journey


  • Apply to the job posting and submit your resume online
  • Answer a few easy qualifying questions
  • We will confirm receipt of your application and share additional information to help you prepare for your interview


  • If there is an initial match, you will participate in a phone interview, followed by an interview assessment
  • After a successful assessment is completed, we will schedule an online interview, which will be conducted on Microsoft Teams


  • If a hiring decision is made, you will receive an email with the terms and start date to accept
  • If we choose not to accept your application during any part of the hiring process, you will be notified via email


  • Once you agree to terms in the offer email, an official offer letter containing further details will be sent for your review and signature

Chart your career journey:
​​​​​​​Apply to join our Call Center

​​​​​​​Frequently asked questions