Everyone on board a Viking ship, regardless of level or years of experience, participates in trainings to develop their career in hospitality.
Service Standards
Our signature training program that covers how we expect our crew members to create an outstanding guest experience and for fellow crew members on board.
On-the-job
Structured programs to shadow those with more experience and learn the skills for the next level up as you prepare to be promoted.
Step up
As you progress and prepare to transition into management (e.g. from Waiter to Assistant Restaurant Manager), you’ll learn how to confidently and supportively lead a team.
Managers
Dedicate time to consolidating your skills as an inspiring and effective leader.
Prepare for your voyageOur digital library for self-learning activities will help you get ready to board, live and work on a ship. Once onboard, you can continue to access the library to brush up on existing skills or study new topics.