BASEL OFFICE - Human Resources Manager

Viking is a strong and dynamic company - with a growing fleet of more than 80 river ships, seven ocean vessels, two explorer ships and a Mississippi River ship. Our guests experience all the comfort and elegance of our award-winning fleet cruising over 100 itineraries around the world.



The Human Resources (HR) Manager is ultimately responsible for all HR-related activities in a clearly defined set of vessels (operation). Moreover, the Human Resources Manager is the core HR partner for the Senior Officers onboard all ships within the Operation, acts as an adviser in HR-related matters and supports the Employee Performance Review processes.

The HR Manager reports to the Executive Director HR and has a small team of HR Managers reporting to him/her.

This role is based in our Operational Headquarters in Basel, Switzerland. Thus, please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.



  • Manage HR Administration and wellbeing of crew in an effective & compliant manner
  • Maintain employee records
  • Prepare contract documents for employees and support with visa application process
  • Maintain close business relations with the responsible core team as well as recruiting & payroll department
  • Analyze termination / turnover data and initiate appropriate actions in coordination with Corporate Operations Manager (COM)
  • Control staff satisfaction and initiate action to improve in coordination with COM
  • Coordinate staff planning process at beginning of season together with Core Team and maintain crew schedule at PAR level during the season
  • Chair Employee Performance review committee of your area
  • Provide correct absence data to payroll team and acts as first contact person for all payroll relevant topics
  • Support the onboard Senior Officer with the HR Administration and vacation planning
  • Lead a team of HR Managers; define performance targets of your team, coordinate daily tasks
  • Create a motivating performance environment enabling people to thrive in their field of competence
  • Conduct ship visits to foster relations with the core team and the onboard management as well as conduct crew performance reviews



  • You have a minimum of three years professional experience in HR
  • International experience / experience on a ship is an asset
  • You are fluent in English and German
  • You possess very good computer knowledge (MS Office)
  • You have excellent organizational and communication skills
  • You are able to work independently as well as in a team, service-oriented and guest focused
  • You have a positive personality and are organized, flexible and resilient



  • Certificate / degree in Human Resource Management
  • Graduated education in hotel / tourism industry would be an advantage



  • Restaurant and regular company activitites (e.g. cooking classes, sponsorship of sports events,...)
  • Fast-growing and dynamic environment, a modern workspace and flexible working hours
  • Free cruise (for you and your +1) every two years and friends & family discounts


If you are interested in this role, please apply via our website, including a cover letter (one page, introducing yourself and outlining why you are interested in the role) as well as your CV in English and relevant references.

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