BASEL OFFICE - Operations & Development Analyst

Viking is a strong and dynamic company - with a growing fleet of more than 80 river ships and seven ocean vessels cruising over 100 itineraries around the world. In 2022, our guests will experience all the comfort and elegance of our award-winning fleet with two expedition ships built specifically to explore the world's most remote destinations. We will also expand our operations to the U.S. with the addition of a new Mississippi River ship.



Viking Cruises' growing Ocean Operations team is seeking talented people to build a company that helps our guests find and enjoy the world's premier travel experiences while exploring the world in comfort. If you're the kind of person who thrives in a collaborative and curious environment, and jumps at the opportunity to take on new challenges and develop your professional skills, Viking Cruises may be the place for you.


We are currently recruiting for an Operations & Development Analyst to join the team at our Operational headquarters in Basel, Switzerland. In this role, you will make an impact from day one, continually building new skills and addressing new problems. The training and support you will receive will be second to none, and as an analyst you will embark on a career path that will help you to maximize your potential with skills that are applicable to all career trajectories in our industry. Your analytical, interpersonal, creative thinking, business management and leadership skills will be called upon from day one. You will begin as a generalist and be placed in the thick of the action, as you will work side by side with some key leaders in our organization.


This role is based in our Operational Headquarters in Basel, Switzerland. Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.



  • Take responsibility for identifying information sources, gathering and interpreting data, and presenting findings to Operations team
  • Provide powerful facts and analyses that outline solutions and drive change in our business and products
  • Analyze customers’ feedback, competitors and suppliers and define strategic recommendation to grow our business
  • Manage and publish periodic reports related to cost, revenue and operational metrics across Ocean Operations
  • Collaborate with Directors and Managers across the department in building improvement solutions and implementation plans
  • Create and update presentations for the Executive management team in ongoing strategy development



  • Bachelor’s or Master’s degree with an analytical or business focus (Business Administration, Economics, Engineering, Information Technology or other scientific fields)
  • Fluency in English is mandatory
  • Previous international exposure would be a plus
  • A robust analytical skill set, an endless curiosity and a penchant for thinking the impossible
  • Excellent attention to detail
  • Deadline-driven, organized and able to multitask and work independently
  • Strong verbal, written and presentation skills



  • Employee restaurant (including free soft drinks, juices, and coffee)
  • Regular company events, such as sports games, BBQ, cooking classes
  • Flexible working hours
  • Various discounts (e.g. for sports memberships and cultural events)
  • A modern working environment with height-adjustable desks
  • A dynamic and fast-growing environment where you can drive your future
  • A free cruise for you and your +1 every two years


If you are interested in this role, please apply via our website, including a cover letter (one page, introducing yourself and outlining why you are interested in the role) as well as your CV in English and relevant references.

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