BASEL OFFICE - Receptionist

PURPOSE OF POSITION

 

To ensure that the Front Office is managed in a smooth and friendly manner to the fullest satisfaction of our international visitor, guests and partners. Moreover, the Receptionist is managing all public rooms and supports the Executive Management with administrational duties in accordance with Viking Cruises Standards.

The Receptionist reports to the Senior Manager Human Resources.

This role is based in Basel, Switzerland. Thus, please not that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.

 

RESPONSIBILITIES

 

• Supervision of the entire front office area

• Greet and welcome our international visitors, guests, candidates and partners at the front desk and direct the visitors to the appropriate person

• Answer, screen and forward incoming phone calls

• Receive, sort and forward daily incoming mail, prepare outgoing mail on a daily basis accordingly

• Order office supplies and keep inventory of stock for entire office (manage service points)

• Organization of meeting rooms according to Viking Standards

• Support with F&B order and meal setup for meetings

• Manage deliveries and external craftsman

• Administrational support of the HR Department

• Perform other clerical administrational duties such as filing, photocopying, transcribing etc. for the Executive Management

• Ensure all public areas, including the kitchens, are always tidy and well maintained

• All required F&B and non-food items for the break rooms are ordered, on stock and well organized

• Manage visa application for internal customers

• Arrange travel and accommodation (flights, rental car, train, hotel bookings) with preferred partner

 

QUALIFICATION PROFILE

 

• Graduated education in hotel / tourism industry

• Min. 4 years professional experience in same or similar position

• International experience / experience on a ship is an asset

• Excellent English and German skills (written and verbal), other languages are an advantage

• Excellent computer knowledge (MS Office, MXP would be an advantage), administrative experience

• Very good organizational and communication skills

• Ability to work independently, service-oriented and guest-focused

• Positive personality, neat appearance

 

WHAT WE OFFER

 

• A dynamic and fast-growing environment where you can drive your future

• On-site employee restaurant (incl. complimentary soft drinks, juices and coffee)

• A free cruise for you and your +1 every two years

• Regular company events, e.g. sports games, barbecue, cooking classes

• Various discounts

 

If you are interested in this role, please apply via our website vikingcareers.com including a cover letter and your CV.


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