BASEL OFFICE - Senior System Administrator

Viking is a strong and dynamic company - with a growing fleet of more than 80 river ships and seven ocean vessels cruising over 100 itineraries around the world. In 2022, our guests will experience all the comfort and elegance of our award-winning fleet with two expedition ships built specifically to explore the world's most remote destinations. We will also expand our operations to the U.S. with the addition of a new Mississippi River ship.



The IT Onboard Operations Team manages the entire IT Infrastructure including Servers Infrastructure, VSAT, Network and Wi-Fi Infrastructure, iTV System, Servers and Clients of various flavors. The team works closely together with external technology resources including application developers, strategic advisors and Managed Service Partners to ensure that IT is providing systems and support, that align with and drive the Onboard Operations strategy.


The Senior System Administrator will design, install, configure and support the server infrastructure onboard of our fleet. Together with Head of IT, it will take the leading role in any future developments regarding technical implementations onboard of our river vessels. For this role, travelling is required on a 70% base.


This role is based in our Operational Headquarters in Basel, Switzerland. Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.



  • Collaborates with infrastructure engineering teams and business units to drive solutions through their lifecycle (influencing architecture, design, road-map development, and integration)
  • Creates and updates documentation to ensure retention and collaboration of knowledge
  • Works with external vendors to obtain fast and accurate problem resolution and replacement parts
  • Installs, maintains and performs repairs and preventative maintenance of advanced equipment and auxiliary systems, monitoring system performance and configuring new software, with good troubleshooting
  • Solving complex problems who plays a vital role in cross-team technical efforts
  • Supports the Site Team during construction and commissioning phase of our new builds
  • Diagnoses and manages complex network problems and coordinates resolution often under time constraints
  • Configures internal systems
  • Monitors the performance of servers, software and hardware
  • Ensures the smooth deployment of new applications




  • You have a Bachelor or Master degree in IT
  • You are an experienced IT Senior System Administrator with prior work experience in a similar role (Hardware Systems, Infrastructure or similar). Minimum of 3/4 years practical hands-on experience in a similar role
  • You hold a Cisco CCNA or equivalent certification. Other industry certifications in networking are a plus (ACSP, ACDX, CCDP, etc.)
  • Knowledge in:

- PowerShell scripting and automation


- VDI, Citrix Xen Desktop and Thin client

- Deployment of Microsoft AD, GPO, FOC

- Backup server solution and Fail Over System

- Hyperconvergence infrastructure

- Deployment of Apple OSX, IOS

- Linux Ubuntu

- MDM solution

  • You interpret and/or discuss information with business stakeholders, which involves terminology or concepts not familiar to many people
  • You enjoy learning new technologies and tools, as well as passing on learned knowledge and experience
  • You have excellent time management, attitude and interpersonal skills
  • Experience in a mobile environment would be a plus (ships/ airplanes/ logistics, etc.)
  • You are comfortable dealing with senior stakeholders
  • You are a highly self-motivated person, used to work autonomously
  • You love to be the go-to person for our guests and internal clients



  • Employee restaurant (including free soft drinks, juices and coffee)
  • Regular company events, e.g. sports games, BBQ, cooking classes
  • Flexible working hours
  • Various discounts (e.g. gym, cultural events)
  • A modern working environment with height-adjustable desks
  • A dynamic and fast-growing environment where you can drive your future
  • A free cruise for you and your +1 every two years


If you are interested in this role, please apply via our website, including a cover letter (one page, introducing yourself and outlining why you are interested in the role) as well as your CV in English and relevant references

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