MISSISSIPPI - Bar Waiter
PURPOSE OF POSITION
To ensure a friendly and professional service at the bar, lounge and the sundeck to the fullest satisfaction of our guests and in accordance with Viking Standards and Operating Procedures.
YOUR RESPONSIBILITIES
· Operation of bar procedures according to company SOP standards (e.g. menus, decoration, appearance)
· Organization and execution of F&B related ship functions and special events
· Preparing and serving drinks in accordance with company standards
· Preparation and set up of Café Lunch in the lounge in co-operation with the Executive Chef and Maître D’Hotel / F&B Manager, and the Bar Manager
· Ensuring highest level of cleanliness within bar, pantry, lounge, sundeck in accordance with HACCP standards
· Cost control for bar in accordance with the budget
· Correct handling of all products, materials and equipment (glasses, cutleries, and stock items etc.)
· Assistance and rotation in the restaurant to work as Chef de Rang, as required by the operational needs and upon instructions from the supervisors
· Establishing of weekly stock order in cooperation with Maître D’Hotel
· Conduction of stock and inventory according to company procedures
· Daily consumption report
· Preparation of opening and closing ships at start and end of season
· Correct storage of stock; establishing of par levels
· Active participation on onboard training programs
· Luggage duty on embarkation and disembarkation day, and participation in loadings
· Participate in the departmental “Daily Reunion”
· Ability to effectively deal with internal & external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
· Correct use of wait order system (WOS) on the MXP as per company instructions
Job Segment:
Event Planning, Waiter, Food Service, Hospitality