MISSISSIPPI - Cook

Founded in 1997, Viking is the world’s leading small ship travel company, exploring more than 20 rivers, five oceans, five great lakes and all seven continents. Offering destination-focused experiences for curious travelers, Viking has amassed more than 250 awards and was recently voted the #1 River Cruise Line and the #1 Ocean Cruise Line by Condé Nast Traveler in the publication’s 2021 Readers’ Choice Awards.

You now have an opportunity to join one of the most acclaimed and fastest-growing hospitality brands as it expands in the United States.

 

In summer 2022, Viking will launch its new, highly-anticipated Mississippi River cruises and will introduce the most luxurious ship ever built for the river, the 386-guest Viking MississippiSailing on board the elegant new ship, you will dock in the heart of iconic cities that line the river; during your free time, you will be just footsteps from exploring the fascinating places that stretch from New Orleans all the way north to St. Paul.

 

At Viking, we offer great pay and great benefits—including a Swiss-developed training program and a work schedule that provides up to 13 weeks off each year. With all of your living expenses covered during work weeks—including lodging, meals, Wi-Fi, travel to/from the ship, uniforms & laundry—you have the unique chance to save more of your pay than in most other restaurant or hospitality positions. Being a valued member of the Viking family, you join a close-knit, supportive group of colleagues—many of whom form lifelong working relationships and friendships. And, with training from the industry leader, you will receive the skills, knowledge and tools to be successful—as well as abundant opportunities for advancement. Regardless of where you are on your career journey, Viking can help you in reaching new destinations.

 

Multiple positions open for immediate hiring; earn up to $46,600 annually

 

PURPOSE OF POSITION

  • The Cook prepares delicious meals for our Guests and Crew, according to the various recipes as set out by the Executive Chef.
  • You are required to have advanced culinary skills, in any section of a kitchen operation.
  • It is your responsibility to maintain a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.

 

YOUR RESPONSIBILITIES

  • Prepare dishes at an advanced level, in line with company recipes, menus and procedures; taste dishes as per the various menus onboard and make taste adjustments to dishes, when applicable.
  • Prepare food items as per recipes and instructions received from the relevant Supervisor, requiring minimum supervision; have an in-depth understanding of the Ship’s Safety Procedures & Standard Operating Procedures (SOPs).
  • Ensure economical work practices and control food production to minimize and/or avoid wastage.
  • Ensure  that food preparations/storage  are in line with all Public Health Policies and Company Regulations and enforce & maintain “clean as you go” work habits.

        •     Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.

  • Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.
  • Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation & disembarkation, sea day activities & other activities.
  • Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.
  • Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.
  • Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.
  • Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.
  • Have strong motivation to achieve the company goals and objectives (quality and financial) for the Culinary Department.
  • Have full knowledge about safety & security procedures and can operate in line with all Public Health, Environmental and Safety & Security Policies; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company.
  • Demonstrate the ability to take over the Assistant Chef de Partie’s position, at any given moment (with the necessary training).
  • Demonstrate the ability to work in any section assigned by the Executive Chef – the assigned section can change at any given moment.
  •  

This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.

 

YOUR PROFILE:

  • A required minimum of 4 years plus experience as Cook or similar position, within a 5 Star hospitality and/or restaurant environment; must be able to stand on feet for a long period of time.
  • Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes. The ability to speak additional languages is an advantage.
  • Must demonstrate the ability to work efficiently and productively in a team.
  • Flexible, stress resistant, committed team player and exceptional work ethic is required.
  • Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.
  • Must be able to lift up to 50 lbs. (30 Kilos) on a daily basis and be able to work a minimum of ten hours per day, seven days a week; previous cruise industry experience is preferred.

 

MANDATORY REQUIREMENTS & AT WILL EMPLOYMENT:

  • Ability to provide proof of eligibility to work in the United States
  • Ability to work as necessary in order to complete all assigned tasks and fulfill responsibilities in your assigned role.
  • Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of standing or walking
  • Ability to satisfactorily pass a pre-employment drug test. This includes testing for Marijuana and other controlled substances. We are a Drug Free Workplace.
  • Viking Cruises is an At-Will Employer. As such your, employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at-will.

 

GUIDELINES AND REGULATIONS

  • Implement Standard Operating Procedures & STAR Service Standards within the department.
  • Ensure appropriate appearance and clothing according to the updated Grooming Standards.
  • The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment

 

Viking is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.

“As for conditions — in terms of contracts, special benefits and vacations during the season — Viking is far above average within the industry.”


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