MISSISSIPPI - Gangway Team

Founded in 1997, Viking is the world’s leading small ship travel company, exploring more than 20 rivers, five oceans, five great lakes and all seven continents. Offering destination-focused experiences for curious travelers, Viking has amassed more than 250 awards and was recently voted the #1 River Cruise Line and the #1 Ocean Cruise Line by Condé Nast Traveler in the publication’s 2021 Readers’ Choice Awards.

You now have an opportunity to join one of the most acclaimed and fastest-growing hospitality brands as it expands in the United States.


Description The gangway team is a member of the hospitality department with the responsibility of assisting all guests while transiting on/off the vessel, assisting with luggage during embarkation, and ensuring all sanitation is disposed of. The member also participates in hotel operations and emergencies, always including the well-being of the passengers and crew members while on duty. Essential Duties & Responsibilities • Responsible for the general appearance of the gangway/embarkation area keeping them safe, clean, and presentable • Actively participates in embarking duties such as loading, unloading, luggage carrying, stores, etc., as needed • Actively assist all guests while transiting the gangway / transiting to motorcoaches • Assists vessel sanitation by managing the disposal of garbage, waste, or compost duties • Make hospitality standards an important part of day-to-day duties • Respond to all General Alarms and emergency situations per station billet • Comply with safety regulations and operating procedures • Perform any duties or tasks deemed necessary by the Gangway Lead or Officers • Maintain personal berthing area in accordance with company policy • Always maintain a professional appearance: always complying with uniform and grooming standards • Participate and ensure participation in all USCG-mandated drills and emergency procedures as directed • Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results Requirements & Qualifications Education: • HS Diploma or Equivalent Required Professional Certification(s) or License: • Valid Driver’s License • Copy of DD214, if Veteran status Skills & Abilities: • Excellent verbal and written communication skills • Ability to interact with individuals at all levels in a pleasant and professional manner • Ability to use independent judgment and discretion • Ability to work well under pressure and handle emergency response • Logically and independently plan, organize, and complete work assignments Experience: • One year of experience • Cruise industry experience preferred Physical: • Ability to conduct work in a marine environment that is subject to some/all the following: confined spaces, uneven surfaces, variations in temperature, wake, and motion • Ability to lift and carry up to 50 lbs. • Ability to climb stairs and ladders Other: • Must be at least 21 years of age. • Submit to and pass Viking Alcohol and Drug Policy including but not limited to preemployment, random, reasonable suspicion, and post-accident/incident testing. *Additional requirements may be required depending on the physical needs of the role EEO - Equal Opportunity Employment • Viking River Cruises is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations


“As for conditions — in terms of contracts, special benefits and vacations during the season — Viking is far above average within the industry.”