OCEAN - Cook

JOB DESCRIPTION

COOK

 

Viking is a strong and dynamic company - with a growing fleet of more than 80 river ships and seven ocean vessels cruising over 100 itineraries around the world. In 2022, our guests will experience all the comfort and elegance of our award-winning fleet with two expedition ships built specifically to explore the world's most remote destinations. We will also expand our operations to the U.S. with the addition of a new Mississippi River ship.

 

WORKING WITH VIKING

As a Viking Shipboard Team Member, you represent Viking’s values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our Guests through a shared set of values. We strive to be the best, we always impress our Guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family.

 

PURPOSE OF POSITION

  • The Cook prepares delicious meals for our Guests and Crew, according to the various recipes as set out by the Executive Chef.
  • You are required to have advanced culinary skills, in any section of a kitchen operation.
  • It is your responsibility to maintain a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.

 

YOUR RESPONSIBILITIES

  • Prepare dishes at an advanced level, in line with company recipes, menus and procedures; taste dishes as per the various menus onboard and make taste adjustments to dishes, when applicable. 
  • Prepare food items as per recipes and instructions received from the relevant Supervisor, requiring minimum supervision; have an in-depth understanding of the Ship’s Safety Procedures & Standard Operating Procedures (SOPs).
  • Ensure economical work practices and control food production to minimize and/or avoid wastage.
  • Ensure that food preparations/storage are in line with all Public Health Policies and Company Regulations and enforce & maintain “clean as you go” work habits.
  • Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.
  • Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.
  • Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation & disembarkation, sea day activities & other activities.
  • Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.
  • Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.
  • Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.
  • Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.
  • Have strong motivation to achieve the company goals and objectives (quality and financial) for the Culinary Department.
  • Have full knowledge about safety & security procedures and can operate in line with all Public Health, Environmental and Safety & Security Policies; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company.
  • Demonstrate the ability to take over the Assistant Chef de Partie’s position, at any given moment (with the necessary training).
  • Demonstrate the ability to work in any section assigned by the Executive Chef – the assigned section can change at any given moment.

This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.

 

YOUR PROFILE

  • A required minimum of four years’ culinary experience, including at least one year’s experience as Cook or similar position, within a premium brand hospitality environment or a formal culinary education and at least one year’s experience as a Cook or similar position; intermediate culinary & knife handling skills are required.
  • Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes.
  • Must demonstrate the ability to work efficiently and productively in a team.
  • Flexible, stress resistant, committed team player and an exceptional work ethic are required.
  • Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.
  • Must be at least twenty-one (21) years old, able to lift up to 50 lbs. (30 Kilos) on a daily basis and be able to work a minimum of eleven hours per day, seven days a week.
  • Previous cruise industry experience is an advantage.

 

GUIDELINES AND REGULATIONS

  • Follow Standard Operating Procedures & STAR Service Standards.
  • Ensure appropriate clothing and appearance according to Viking’s Image & Uniform Standards.
  • The company reserves the right to change/extend this job description if necessary, at any point of time during his/her employment.

 

Position:                                    Cook

Supervisor:                                       Head of Section and/or Executive Chef

Gives instructions to:                     Assistant Cook, if applicable

Receives instructions from:          Assistant Chef de Partie, Chef de Partie, Sous Chef, Chef de Cuisine, Executive Chef, Hotel General Manager   

 

APPLICATION AND JOB RELEVANT INFORMATION
Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times. Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company. After submitting your CV, we might ask you to introduce yourself with a personal video recording. We always encourage our candidates to take this step to add their personality to any written application. Please note, however, that this step is optional and not a mandatory part of the recruiting process. For further information, please refer to our Recruitment Guidelines.


DISCLAIMER
As part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.

 

“As for conditions — in terms of contracts, special benefits and vacations during the season — Viking is far above average within the industry.”


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