OCEAN - Galley Utility

JOB DESCRIPTION

GALLEY UTILITY

 

WORKING WITH VIKING

As a Viking Shipboard Team Member, you represent Viking’s values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our Guests through a shared set of values. We strive to be the best, we always impress our Guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family.

 

PURPOSE OF POSITION

  • The Galley Utility cleans and maintains the galley on a daily basis, in accordance with Viking’s Standard Operating Procedures (SOPs) and the cleaning schedule established by the Supervisors onboard.  

 

YOUR RESPONSIBILITIES

  • Handle all cleaning materials, chemicals and machinery necessary for daily operations.
  • Demonstrate the ability to work with the cleaning equipment and machinery assigned to the ship.
  • Ensure the cleanliness, maintenance and upkeep of all galley cleaning equipment.
  • Only make use of the ship’s authorized chemicals, in accordance with relevant SOPs and as instructed by Supervisors.
  • Ensure that equipment loss and damage are minimized and report any damages to the Head Cleaner.
  • Ensure that all areas of responsibility comply with Public Health Policies and Procedures, at any given time.
  • Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.
  • Assist with loadings or provisions, as instructed; ensure that Personal Protective Equipment (PPE) is worn at all times during relevant activities, such as during the loading and handling and storage of chemicals. Always use correct lifting techniques to prevent injuries.
  • Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.
  • Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.
  • Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.
  • Have full knowledge about safety & security procedures and operate in line with all Public Health, Environmental and Safety & Security Policies; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company.
  • Demonstrate the ability to perform other duties as assigned by the relevant Supervisor.

This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.

 

YOUR PROFILE

  • Experience and/or training in the hospitality field are preferred.
  • Must be physically fit and in good health, without any previous record of any medical problems, drug addiction and alcoholism.
  • Fluent in English - must have excellent English communication skills to clearly interpret and orate documents. The ability to speak additional languages is an advantage.
  • Flexible, stress resistant, committed team player and exceptional work ethic is required.
  • Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.
  • Must be able to lift up to 50 lbs. (30 Kilos) on a daily basis and be able to work a minimum of ten hours per day, seven days a week; must be able to stand on feet for a long period of time.

 

GUIDELINES AND REGULATIONS

  • Follow Standard Operating Procedures & STAR Service Standards.
  • Ensure appropriate clothing and appearance according to Viking’s Image & Uniform Standards.
  • The company reserves the right to change/extend this job description if necessary, at any point of time during his/her employment.

 

Position:                                       Galley Utility  

Supervisor:                                     Kitchen Steward, Head Cleaner

Gives instructions to:                   NA

Receives instructions from:       Receives instructions from:       Executive Chef, Kitchen Steward, Head Cleaner   

“As for conditions — in terms of contracts, special benefits and vacations during the season — Viking is far above average within the industry.”


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