Grow with Viking
We believe continuous learning is the key to fostering growth and going further together.
New employee training - job specific
During this training, new employees participate in classroom sessions focused on Viking’s rich company culture, our unique approach to sales and Viking’s service approach, followed by an on-the-job training, and one-on-one coaching sessions.
Ongoing training
Continued education is crucial when it comes to understanding Viking’s products and itineraries. In between regular duties, employees will receive role-specific training to ensure their skills are maintained and developed. Whether it be improving in-depth negotiation skills for sales, communication for guest service or receiving policy refreshers, Viking is committed to supporting Call Center employees.
Personal growth
Personal growth is encouraged through a series of development programs. Call Center employees can earn badges and certifications to master fundamental business skills such as: communication, mentorship, coaching and much more!
Professional growth
Viking invests in employees’ professional growth. Call Center employees are encouraged to communicate with leadership often to develop a professional plan for their career path. As part of this, Viking focuses on the unique talents, skills, and ambitions of each employee, performs regular performance evaluations and provides leadership training.
Our team members' stories
Our team members' stories
Get a firsthand glimpse into what it is like to work at Viking as our team members share their impactful contributions and inspiring career journeys.
